While Government and military agencies desire web services, they are hindered by two aspects - a large infrastructure of older mainframe and client-server based systems and the use of processes built during earlier automation epochs. Successful web development requires the ability to upgrade both systems and processes to the web, while providing the change management necessary to control expectations. Since Web-based systems are only valuable when used, transferring processes and data sets requires integration with the workforce to simplify this change.

ReliaTrust Technologies, Inc. brings J2EE and *.net web development skills and experience with the implementation of most commercial off-the-shelf web-based business process management tools. Our change management processes distinguishes our efforts. We use change management processes to understand client needs and to upgrade processes to a web environment. Through rapid prototyping, we identify graphical user displays that allow personnel trained under older systems to use the new system easily. We bring data migration algorithms that simplify the transfer of data. This process simplifies the transfer of systems to a web-based environment and ensures that the Agency receives a high return on investment from it.